Privacy Policy

Last updated: March 22, 2026

This privacy policy describes how Elyma Jewellery collects, uses, and protects personal data when you use our website and services. We handle your data carefully and in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller for the processing of personal data is:

Company name: Elyma Jewellery
Chamber of Commerce no.: (KvK nummer)
Postal address: (postadres)
Email address: info@elyma.nl
Phone number: (telefoonnummer)

For questions about this privacy policy or the processing of your personal data, please contact us at the email address above.

2. Personal Data We Collect

When you visit our website, place an order, or contact us, we may collect the following personal data:

- name
- address
- postcode and city
- email address
- phone number
- payment details
- IP address
- information about your use of our website

We only collect data that is necessary for providing our services.

3. Purposes of Data Processing

We process your personal data exclusively for the following purposes:

- processing and handling orders
- delivering and shipping products
- providing customer service and support
- processing payments
- complying with legal administrative obligations
- improving our website and services

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

- performance of a contract (e.g., for an order)
- legal obligations (e.g., administrative duty)
- legitimate interest (such as improving our services)
- user consent (e.g., for certain cookies)

5. Retention Period

We do not retain personal data longer than necessary for the purposes for which it was collected, unless we are legally obliged to retain data for a longer period.

For example, administrative data related to orders and payments may be retained as long as legally required.

6. Sharing Personal Data with Third Parties

Personal data will only be shared with third parties when necessary for our services, for example:

- payment providers for processing payments
- shipping companies for delivering orders
- hosting or webshop platforms for managing the website
- accounting or administrative software

We never sell, rent, or provide your personal data to third parties for commercial purposes.

We enter into processor agreements with parties that process personal data on our behalf to ensure the security and confidentiality of data.

7. Cookies

Our website uses cookies and similar technologies to ensure the website functions properly and to improve the user experience.

Cookies can be used for, among other things:

- remembering user preferences
- analyzing website usage
- improving functionality and performance

You can refuse or delete cookies through your browser settings. Please note that certain parts of the website may not function correctly if cookies are disabled.

8. Security of Personal Data

We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, unwanted disclosure, and unauthorized alteration.

These measures are regularly evaluated and adjusted where necessary to ensure an appropriate level of security.

9. User Rights

According to the General Data Protection Regulation, users have various rights regarding their personal data. You have the right to, among other things:

- access your personal data
- have your personal data corrected
- have your personal data deleted
- restrict the processing of your data
- object to processing
- transfer your data (data portability)

You can submit a request via (contact e-mail). We will process your request as soon as possible, but no later than within the statutory period.