Frequently asked questions
Have a question? You’ll likely find the answer here. If not, feel free to contact us.
Product information
What materials are your jewellery pieces made from?
Our jewellery is crafted from high-quality 925 sterling silver and finished with a durable rhodium or 14k gold coating for a luxurious look and long-lasting shine.
What stones do you use?
We select stones with a refined, high-quality appearance, including cubic zirconia, freshwater pearls and D-color VVS moissanite, known for their exceptional clarity and elegance.
Will the jewellery discolour?
Our jewellery is designed to stay beautiful for a long time. With proper care, the pieces retain their shine and refined finish.
Is the jewellery suitable for everyday wear?
Yes, our jewellery is made for everyday wear. To preserve its beauty for as long as possible, we recommend limiting contact with water, perfume and other external influences.
Size & Fit
How do I choose the right ring size?
Our rings are adjustable and designed to fit comfortably across different ring sizes, so you don’t have to worry about choosing the exact size.
Care & Use
Can I shower or sleep with my jewellery?
To extend the lifespan of your jewellery, we recommend removing it before showering, sleeping or exercising. Contact with water, perfume and other substances may affect the finish over time.
How long will the coating stay beautiful?
Our jewellery features a high-quality rhodium or 14k gold coating. With careful use and by avoiding moisture and chemicals, the shine will remain beautiful for a long time.
Shipping
Where do you ship from?
All orders are shipped from the Netherlands.
What are the shipping costs?
Shipping costs are clearly shown during checkout.
What is the delivery time?
We aim to process and ship orders as quickly as possible. The current delivery time is shown during checkout.
Returns
Can I return my order?
Yes, returns are possible within 30 days of receipt, provided the jewellery is unworn and in its original packaging. Earrings are excluded for hygiene reasons.
Packaging & Gifts
Is the jewellery gift packaged?
Every order is delivered in a luxury jewellery box with a soft interior — perfect for gifting or storing safely.
Payment
Which payment methods do you accept?
We accept iDEAL, PayPal, Apple Pay, Klarna and Visa. All payments are processed through a secure payment environment.
